Why doesn't my tracking number work?

What to do if you're experiencing issues with your tracking info.
Written by mushymushy
Updated 2 years ago

If you encounter any issues with your tracking number, or if it doesn't provide accurate information, our customer support team is here to assist you.

You can connect with mushymushy through our live chat feature, available on our website during business hours (9am - 5pm PST). mushymushy's friendly support representatives will be happy to help you troubleshoot any tracking issues or provide you with the necessary updates on your shipment.

Alternatively, you can also contact us via email at hi@mushymushy.net. Simply send us an email with your order details and tracking information, and we will promptly respond to address your concerns.

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